Effective Date: 27-11-2027

At www.newluk.in, we strive to ensure your satisfaction with our products and services. This policy outlines the terms for cancellations, returns, exchanges, and refunds. By making a purchase, you agree to these terms.

1. Eligibility for Returns and Exchanges

We accept returns or exchanges under the following conditions:

  • Items must be returned or exchanged within 2 days of the purchase date.
  • Products must be unused, undamaged, and in their original packaging with all tags intact.
  • Sales or discounted items are not eligible for return or exchange.

2. How to Initiate a Return or Exchange

To request a return or exchange, please follow these steps:

  1. Email us at newlookcs777@gmail.com with the following details:
    • Order number
    • Product details
    • Reason for return or exchange
  2. Our team will review your request and provide further instructions, including the return address.

Note: Customers are responsible for paying delivery charges for returns or exchanges.

3. Refund Processing

  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days of product inspection.
  • Refunds will be issued to the original payment method. Depending on your payment provider, it may take an additional 3-7 business days for the amount to reflect in your account.

4. Non-Returnable Items

The following items are non-returnable:

  • Products marked as “Final Sale” or purchased during clearance events.
  • Personalized or custom-made items.

5. Delivery Charges for Returns

Customers are responsible for all delivery or shipping charges associated with returning a product unless the item received was incorrect or defective.

If you have any questions or require assistance with a return or refund, please contact us at:

Thank you for shopping with www.newluk.in!

Last Updated: 27-11-2027